Dear Dalet Galaxy Customer,
The following issue has been resolved in Galaxy Five 7.4 (4.0.383567 SP4).
For previous revisions, please read on.
Please execute the following script on your Dalet Galaxy database..
declare @new_id IDType
exec pri_GetNewIdRange 1, @new_id OUTPUT
if @new_id > 2000000000
select 'Urgent!!! Troubles expected: ', @new_id
else if @new_id > 1000000000
select 'Not urgent!!! Troubles expected: ', @new_id
else
select 'No problems found yet: ', @new_id
If the result of the query is Urgent!!! Troubles expected or Not urgent!!! Troubles expected, please open a Support Hub ticket.
The reason for the request is that Dalet Galaxy uses SeqIdGenerator to generate an ID for each asset (title, locator, etc.).
This SeqIdGenerator is a variable of type INT with maximum value of 2,147,483,647. Therefor, there is a chance to reach the maximum. When this happens, no remote ID can be generated.
Thank your for your cooperation.
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